Our Commitment to You
At wellwanted.pk, we believe in a hassle-free shopping experience. Our unlimited time return policy is a testament to our commitment to your satisfaction and our confidence in the quality of our products. We’re here to make sure you’re happy with every purchase, no matter what.
Return, Refund, and Exchange Policy
We offer an unlimited time return policy. This means you have unlimited time after receiving your item to request a return and refund.
Eligibility and How to Start a Return
To be eligible for a return and refund, you must have received the item and have the receipt or proof of purchase.
To start a return, please contact us at info@wellwanted.pk or call/WhatsApp us at 0326 9392949.
Once your return is accepted, we’ll send you a prepaid return shipping label along with simple instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For any questions about returns, you can always contact us at info@wellwanted.pk or 0326 9392949.
Damages and Issues
We encourage you to inspect your order as soon as you receive it. If the item is defective, damaged, or if you received the wrong item, please contact us immediately. We will evaluate the issue and work swiftly to make it right, ensuring you don’t have to wait.
Exchanges
If you received a wrong or damaged item, or if you ordered the wrong product, you can request an exchange at any time. Our team is here to help you find the correct item and get it to you as quickly as possible.
Refunds
We have a customer-friendly refund policy in the interest of buyer protection. You can claim a return and refund at any time, even if you have used the product and are not satisfied.
Once we receive your returned item, we will notify you and let you know about the refund process. You will be automatically refunded to your original payment method within 3 business days of our approval. We know your time is valuable, so we do our best to process refunds as quickly as possible. Please remember that it can take some extra time for your bank or credit card company to process and post the refund.
If more than 10 business days have passed since we approved your return and you haven’t received your refund, please don’t hesitate to contact us at info@wellwanted.pk or 0326 9392949. We are committed to ensuring a smooth and timely refund process for you.
