Shipping Policy

Fast, Secure, and 100% Discreet Delivery Across Pakistan.

At WellWanted.pk, we understand that getting your products quickly and privately is just as important as the quality of the products themselves. Whether you are ordering intimate wellness essentials, premium fragrances, or everyday skincare, our shipping process is designed to give you complete peace of mind.

1. The WellWanted Discreet Shipping Guarantee

Your privacy is our highest priority. Because we specialize in personal wellness and intimate care products, every single order is shipped in 100% plain, unbranded packaging.

  • There are no logos, branding, or product descriptions on the outside of the box or flyer.

  • The shipping label will only display your name, delivery address, and contact number.

  • Even the courier delivering your package will not know what is inside.

2. Order Processing & Packing Pictures

We strive to dispatch your items as quickly as possible.

  • Processing Time: Most orders are processed and packed within 24 to 48 hours (excluding Sundays and public holidays).

  • Packing Time Pictures: For total transparency and trust, we provide packing time pictures to all our customers. You will receive a photo of your order as it is being securely packed, so you know exactly what is on its way to you.

3. Shipping Rates & Delivery Timelines

We deliver nationwide across Pakistan using reliable and trusted courier partners.

  • Free Shipping: We are pleased to offer Free Standard Shipping on all orders above Rs. 3000.

  • Standard Shipping: For orders below Rs. 3000, a standard flat-rate shipping fee will be applied at checkout.

  • Estimated Delivery Time:

    • Major Cities (Karachi, Lahore, Islamabad, etc.): 2 to 4 business days.

    • Other Cities & Remote Areas: 3 to 6 business days. (Please note that delivery times are estimates and may occasionally be affected by weather, public holidays, or courier delays.)

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation message via WhatsApp or email containing your courier tracking number. You can use this number to monitor the progress of your delivery directly on the courier’s tracking portal.

5. Incomplete or Incorrect Addresses

To ensure a smooth delivery, please double-check your shipping address and active phone number at checkout. WellWanted.pk cannot be held responsible for delayed or returned parcels due to incorrect or incomplete addresses provided by the customer. If a package is returned to us for this reason, we will contact you to arrange a second delivery attempt.

6. Need Help with Your Delivery?

If your order is delayed past the estimated delivery window, or if you have any special instructions for the rider, our customer support team is ready to help.

  • WhatsApp Us: 0326 9392949

  • Operating Hours: Monday to Saturday, 10:00 AM – 6:00 PM

Free shipping

On all orders above Rs. 3000

Easy 14 days returns

14 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa

Packing Time Pictures

All customers get packing time pictures